Privacy Policy

Effective Date: July 7th, 2025

Teawaukee (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit teawaukee.com or interact with our services.

1. Information We Collect

We collect personal information you provide to us directly, including:

  • Name, email, shipping/billing address, and phone number

  • Payment information (processed securely via Squarespace or third-party providers like Stripe or PayPal)

  • Messages or product reviews you submit

  • Order history and preferences

We also collect technical data automatically:

  • IP address and browser type

  • Device information and referral links

  • Usage analytics (via cookies and tools like Google Analytics)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about your order, shipping, or customer service inquiries

  • Send occasional emails about new products, promotions, or updates (you can unsubscribe anytime)

  • Improve our website’s performance and user experience

  • Comply with legal or regulatory obligations

3. Sharing Your Information

We never sell your data. We only share your information with trusted third parties as needed to run our business:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and fulfillment providers

  • Email marketing platforms (e.g., Mailchimp)

  • Analytics tools (e.g., Google Analytics)

All third parties are required to protect your data and use it only for the purpose provided.

4. Cookies & Tracking Technologies

Teawaukee uses cookies to:

  • Store your preferences and cart items

  • Analyze website traffic and trends

  • Personalize your browsing experience

You may disable cookies in your browser settings, though this may affect site functionality.

5. Your Rights

Depending on where you live, you may have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Object to or limit certain data uses

  • Opt out of marketing emails at any time

To exercise any of these rights, contact us at: herbs@teawaukee.com

6. Data Retention

We retain your information as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We use secure protocols (SSL encryption) and limit access to personal data to protect your information. However, no system is 100% secure, so we encourage you to safeguard your login credentials.

8. Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect data from them.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

10. Contact Us

For any privacy-related questions or requests, email us at: herbs@teawaukee.com